Air France hostess

Enjoy a personalized welcome at the airport

Air France offers a personalized Meet & Greet service at the Paris, Bordeaux, and Nice airports. This service is available when you travel on flights operated by Air France, KLM, or Delta in Paris and Nice, or on flights operated by Air France in Bordeaux.

Payment with Miles will be available soon.

Our Meet & Greet service

Depending on your needs, we offer these 3 options:

Before departure

  • Meet & Greet at a designated area
  • Get assistance with baggage drop-off
  • Experience facilitated security controls
  • Get escorted to your gate*

When in transit

  • Meet & Greet at the plane
  • Experience facilitated security controls
  • Get escorted to your gate*

On arrival

  • Meet & Greet at the plane
  • Experience facilitated security controls
  • Get assistance with baggage delivery

* We can also accompany you to your lounge (depending on your eligibility) or to your departure hall if you wish to take advantage of duty-free shopping. 

Rates and booking

To book, fill out the following form at least 48 hours before. The rates depend on the airport and the number of passengers involved.

Our answers to your questions

Until when can I submit my booking request?

To take advantage of our Meet & Greet service, you can request a booking up until 48 hours before your flight via our online form.

Is there a charge for this service?

There is a charge for this service and you may pay in euros or Miles.

What languages is this service available in?

We can welcome you in French or English. At Paris-Charles de Gaulle airport, our agents can also greet you in other languages depending on their availability.

Which airports and terminals offer this service?

Our agents can welcome you at the following airports:

  • Paris-Charles de Gaulle, terminals 2E, 2F, 2G and the TGV station,
  • Paris-Orly 2 and 3,
  • Bordeaux-Mérignac,
  • Nice-Côte d'Azur.